Welcome to Japanese Red Cross Medical Center Official Website!


【Important Notice】

From May 8, 2023, visitor restrictions will be lifted. No appointment is necessary for visits.
However, please follow the rules below during your visit.
For wards with specific guidelines (Ward 11A, Ward 6A, Ward 6B, Intensive Care Units, Perinatal Unit), please check here.

Visitors who do not wear a mask will generally not be allowed to visit (except for children under 5).
When visiting in the ward lounge, eating is not permitted inside the lounge. Drinking water is allowed.

Obtain a Visitor’s Card

Visitors must complete the procedure to obtain a visitor’s card at the information desk on the first floor.

Visiting Hours

• Public visiting hours are 14:00–19:00.
• Families of patients admitted for tests, surgery, or the like are requested to consult directly with our staff.

Visitation Locations

Private Rooms

Please visit inside the private hospital room.

Multi-bed Rooms

As a general rule, please visit in the ward lounge. If it is necessary to visit in the multi-bed hospital room, only two visitors are allowed.

When We Refuse Visits

We won’t allow visits if any of these apply:

• You have a fever, breathing problems, rash, nausea, vomiting, cough, diarrhea, runny nose, or eye problems (redness or discharge).
• You or someone close to you has an infection like the flu, pink eye, measles, rubella, chickenpox, mumps, stomach flu, or COVID-19.
• You are under quarantine after returning from another country.
• You are a child under 5 years old (to prevent infections).

Wards with Specific Visitor Guidelines

Ward Visiting Hours Visitor Limit Location Age Restriction Food & Drink
Ward 11A Please contact the ward for details.
Ward 6A
(Palliative Care Ward)
9:00-20:00 - - No restriction -
Ward 6B
(Pediatric Ward)
6:00-22:00 Only parents or grandparents
One at a time
- No restriction -
Ward 5A & 5B (Perinatal Unit)
14:00-19:00 Up to 3 family members 【Shared Room】
【Private Room】
Private Room
No restriction 【Shared Room】
Not allowed
【Private Room】
※For wards not listed above, please follow the general ward visiting rules.
※For intensive care units, information will be provided as needed.

Notices for Visitors

•Always wear a mask when you visit, and wash your hands or use hand sanitizer often.
•If you’re visiting in the ward lounge, you can’t eat there, but you can drink water.
• Ensure that your visitor’s card is visible at all times while in the hospital.
• Do not visit in large groups or for extended periods, speak or laugh loudly, or engage in other behaviors likely to disturb other patients.
• Please keep noise to a minimum so that you do not disturb patients who require rest.
• Do not come to the hospital as a visitor if you are feeling unwell.

Restrictions on Items That Can Be Brought to the Hospital

• To prevent infection, flowers and Potted plants are prohibited in Wards.
• Uncooked food is prohibited in Ward 6B (pediatrics), the EICU, and the ICU.


• Smoking is prohibited everywhere on the premises. In order to minimize the nuisance to nearby residents, we also request your understanding of and cooperation with smoking bans in the area surrounding hospital due to concerns over not only the health risks of secondhand smoke but also the danger of fires caused by the careless disposal of cigarette butts.
• Pets are not allowed anywhere on the premises. (Guide, hearing, and service animals for those with physical disabilities are exempt.)
• Visitors are requested not to converse on mobile phones in shared hospital rooms (private rooms are exempt). Mobile phones may be used elsewhere in the hospital, but we ask that you not disturb patients or other visitors.
• Note that there are areas in the hospital where phones and other mobile devices must be turned off to ensure safety. (Public telephones are available in each ward.)